977 beat Privacy Policy
This document provides a full description of how your personal information is collected, used, and kept secure on the 977 beat platform.
Table of Contents
Introduction and Scope
977 beat is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") explains how we handle your personal information when you use the 977beat.cam website and its associated mobile applications.
This Policy applies to all registered members, visitors, and anyone using any service of 977 beat. By creating an account on the platform, you are considered to have accepted the terms of this Policy. Our Terms and Conditions are linked to this Policy and should be read together.
977 beat believes you should have full control over your personal information. We are therefore being transparent about what we collect, why we collect it, and how we store it.
What Information Is Collected
977 beat may collect the following types of information:
2.1 Identity Information
- Full name and date of birth
- National ID (NID) or passport number (for identity verification)
- Email address and mobile number
- Username and password (stored in encrypted form)
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Transaction history and amounts
Financial information is never stored in full directly on our servers — we use secure third-party gateways for payment processing.
2.3 Usage Information
- Login time, session length, and frequency
- Game play history and betting activity
- Preferred game categories and participation patterns
2.4 Technical Information
- IP address and device type
- Browser type and operating system
- Cookies and session identifiers
How Information Is Collected
977 beat collects information in the following ways:
- Direct Registration: Information you provide when creating an account is collected directly.
- Identity Verification (KYC): Information is collected when you submit identity documents during a deposit or withdrawal. This is necessary to ensure account security and prevent fraud.
- Automatic Collection: Technical information is automatically collected via cookies and log files while you use the platform.
- Customer Support Contact: Information you share when seeking help via live chat or email.
- Payment Processing: Limited information from the payment gateway is stored in our system during a deposit or withdrawal.
Purpose of Using Information
977 beat uses collected information only for the following legitimate purposes:
- Account Management: Registration, login verification, and maintaining account security.
- Payment Processing: Completing deposit and withdrawal transactions — starting from a minimum of ৳500.
- Fraud and Abuse Prevention: Detecting suspicious activity and keeping accounts secure.
- Personalised Experience: Presenting game suggestions and offers based on your preferences.
- Customer Support: Helping resolve your issues and ensuring effective communication.
- Marketing Communication: Sending promotional information with your consent — which can be withdrawn at any time.
- Service Improvement: Analysing platform performance and improving the user experience.
Information Storage and Security
977 beat treats the security of your information as its highest priority. All information stored on our servers is protected by SSL (Secure Socket Layer) encryption.
5.1 Technical Security Measures
- Data transfers are kept secure using 256-bit SSL encryption.
- Sensitive data such as passwords is stored using a hashing method — no staff member or system can read it directly.
- Regular security audits are conducted on the servers.
- Two-step verification (OTP) prevents unauthorised access to accounts.
5.2 Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a limited period for legal requirements or dispute resolution. Once that period ends, the information is securely deleted.
5.3 Response to a Data Breach
If an unexpected data breach occurs, 977 beat will act promptly and notify affected users in a timely manner.
Sharing Information with Third Parties
977 beat may share information with third parties only in the following circumstances and under strict conditions:
- Payment Service Providers: Necessary information is shared to complete transactions with mobile banking services such as bKash, Nagad, Rocket, and Upay, as well as bank transfers.
- Technology Partners: Software and infrastructure service providers that support platform operations — who work under our privacy agreement.
- Law Enforcement Agencies: Information may be provided when required to comply with legal obligations or court orders.
- Fraud Prevention Services: Limited information is shared with specialised services to ensure account security and verify the legitimacy of transactions.
Beyond the exceptions listed above, no information is shared with any third party without your written consent.
Cookies and Tracking Technology
977 beat uses cookies and similar technologies on its website to help improve your browsing experience.
7.1 Types of Cookies
- Essential Cookies: These are necessary to maintain login sessions and ensure security — disabling them will prevent the site from functioning properly.
- Functional Cookies: Used to remember your preferences (language, settings).
- Analytics Cookies: Collect platform usage statistics to help improve the service.
- Marketing Cookies: Used to display relevant ads based on your preferences. You have the option to decline these.
7.2 Cookie Management
You can manage cookies through your browser settings. However, disabling essential cookies will prevent you from using certain features of the platform.
Your Rights and Controls
Every member of 977 beat holds the following rights regarding their personal information:
- Right to Access: You can request to know what information we hold about you.
- Right to Correction: If your information is incorrect or incomplete, you can request that it be corrected.
- Right to Deletion: In certain circumstances, you can request that your information be deleted. However, some information may be required to be retained for legal reasons.
- Right to Opt Out of Marketing: You can stop receiving marketing messages at any time.
- Data Portability: You can request a copy of your information in a specific format.
To exercise these rights, contact us using the details below. We will process your request in a timely manner. For information on responsible gaming and advice on managing your play, visit our Responsible Gaming page.
Protection of Minors
977 beat strictly prohibits anyone under the age of 21 from opening an account or using the platform. All services on this platform are exclusively for adult users aged 21 and above.
Date of birth is verified at registration, and age is confirmed through identity documents during the KYC process. If we learn that a minor has opened an account, that account will be immediately closed and any collected information will be securely deleted.
Changes to the Policy
977 beat reserves the right to amend or update this Privacy Policy as needed. For significant changes, we will notify you via your registered email or through a notification on the platform.
Continuing to use the platform after any changes will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.
To learn more about various aspects of our services, you can read our About Us page. For quick answers to common questions, visit our FAQ page.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the 977 beat support team:
- Live Chat: The platform's live chat is available 24/7 in Bengali and English.
- Email: [email protected]
Our customer service team is available seven days a week, twenty-four hours a day to answer your questions. Any request related to your data protection will be processed as quickly as possible.